Privacy policy

This Privacy Policy describes how Everbelle Living (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at sales@everbelle.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

Purpose of collection:
To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our processor Shopify and our strategic business partners, Connexus Group & Imprint Resources, only.

Personal Information collected:
Version of web browser, IP address, time zone, cookie information, viewed products or pages, search terms, and interactions with the Site.

Order Information

Purpose of collection:
To provide products or services to fulfill our contract, process payment information, arrange shipping, provide invoices and confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services.

Source of collection:
Collected from you.

Disclosure for a business purpose:
Shared with Shopify, shipping applications, and payment gateways.

Personal Information collected:
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

Purpose of collection:
To provide customer support.

Source of collection:
Collected from you.

Disclosure for a business purpose:
Customer support applications.

Personal Information collected:
Information voluntarily submitted through support inquiries.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

• We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or lawful requests for information, or otherwise protect our rights.

• We may also share information with customer support tools, payment processors, shipping providers, and analytics services necessary to operate our business.

Behavioural Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

For example:

• We use Google Analytics to help us understand how customers use the Site. Learn more here: https://www.google.com/intl/en/policies/privacy/
  You can opt out here: https://tools.google.com/dlpage/gaoptout

• We share information about your use of the Site, purchases, and interaction with advertisements with advertising partners through cookies and similar technologies.

• We use Shopify Audiences to help show relevant ads to users who may be interested in our offerings.

For more information about how targeted advertising works, visit the Network Advertising Initiative educational page:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following services:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance portal:
https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services to you, including:

• Offering products for sale

• Processing payments

• Shipping and fulfilling orders

• Communicating updates

• Providing promotions, services, and offers

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site.

We use different types of cookies including functional, performance, advertising, and social media cookies. Cookies improve your browsing experience by remembering your preferences and helping us understand how visitors use the Site.

Cookies Necessary for the Functioning of the Store

Name	Function	Duration
_ab	Used in connection with access to admin	2y
_secure_session_id	Used in connection with storefront navigation	24h
_shopify_country	Used in connection with checkout	Session
cart	Used in connection with shopping cart	2w
checkout_token	Used in connection with checkout	1y
secure_customer_sig	Used in connection with customer login	20y

Reporting and Analytics Cookies

Name	Function	Duration
_landing_page	Track landing pages	2w
_orig_referrer	Track landing pages	2w
_shopify_s	Shopify analytics	30min
_shopify_y	Shopify analytics	1y
_y	Shopify analytics	1y

The length of time a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Most cookies we use are persistent and expire between 30 minutes and two years.

You can manage cookies through your browser settings. Blocking or removing cookies may negatively impact your user experience and some parts of the Site may no longer function properly.

For more information on managing cookies, visit:
www.allaboutcookies.org

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us at sales@everbelle.com.

If you are not satisfied with our response to your complaint, you may have the right to contact your local data protection authority.

Last updated: May 20, 2026